Please be aware that when entering the stadium, you may be subject to an ad-hoc ID check to ensure that the ticket belongs to yourself.

We recommend bringing your ID to matches to ensure that you have no problems at the turnstiles.

We'd like to remind fans that tickets are only available to buy through the club's official website. If you've bought a ticket from an external site, this can result in refusal of entry or ejection on matchday.

Please reach out to us using this form if you're worried you've been a victim of touting.

For more information on ticket touting, please see here.

To ensure the safety and security of all supporters in the ground, any away fans found to be in the home end will be immediately removed from this area.

We’ve added more body-worn cameras for our safety, stewarding, and safeguarding teams around the stadium on matchdays. These cameras have been effective in reducing anti-social behavior and increasing the safety of both our staff and fans.

The club takes the Safeguarding of ally fans attending the Amex seriously and encourages any concerns or worries about young people or adults at risk to be reported to the nearest steward where our macthday team can respond appropriately.

Thanks to your feedback over the past few seasons, we're excited to announce that a brand-new sound system is now in place at the stadium! We’ve upgraded the old PA system to a state-of-the-art entertainment setup that delivers concert-quality sound for music and announcements. Enjoy the enhanced experience!

This season, some fixtures might feature light shows before kick-off or after the final whistle. If you have concerns about flashing lights, you might prefer to stay in the concourse during these times.

Don’t worry—we’ll let you know in advance if a light show is planned, so keep an eye on our pre-match emails!