Please note that the ticket office at the stadium is now open to visitors on matchday's only. For the quickest response to the supporter services team, we recommend using the Live Webchat option on the main ticketing website.
For general information on ticket prices, priority, and release dates please visit BrightonAndHoveAlbion.com/tickets.
Disabled supporters will be charged the ticket price equivalent to the pricing structure for the area of the ground they wish to purchase a ticket within.
In March 2017 we launched our online ticketing system for disabled supporters, which provides by far the easiest method of booking a ticket. Disabled supporters can create an account at BrightonAndHoveAlbion.com/tickets and subsequently book their ticket and personal assistant ticket to both home and away matches.
The ticket office, twinned with the club shop, is located in the North Stand at the Amex stadium and has level access. Doors to the club shop are large and accessible and staff are always on hand to assist visitors.
There are two collection points for tickets on matchdays:
Ticket office windows facing outwards onto the north concourse. There is a wheelchair-accessible window on the right with a ramp (window one).
- All ticket office windows are fitted with Securicom speech transfer systems with integral induction loops. To prevent interference, the induction loops are utilised in windows one, five, and ten, as indicated by induction loop system stickers on the relevant windows.
- Audio description commentary receivers and assistive hearing receivers can be signed out at window one on matchdays.
- On matchdays, a managed queuing system is in place at the ticket office windows. There is a separate queue for window one, the accessible ticket window.