Albion’s New Help Centre Is Now Live

Ask Albion all your questions for ticketing, membership and more.

By BHAFC • 24 March 2023

We're delighted to announce the launch of our new online supporter help centre, 'Ask Albion'.

Over 100 of our most frequently asked questions and answers will make it easier for all supporters to find important information about buying tickets, becoming a MyAlbion+ member, how to use mobile tickets, and lots more.

Simply go to, then type your question or select one of the categories.

Some example questions are below to help you get started:

  • How do I buy match tickets for Premier League HOME games?
  • Can I buy a season ticket?
  • How do I share my season ticket?
  • How do mobile tickets work?
  • How do I download my season ticket or match ticket?

We're adding more information all the time, so this will be an indispensable resource for our fans.

The Supporter Services team works tirelessly to answer the huge number of calls, webchats, and emails we receive, but they can't be available 24 hours a day. Especially during busy times, we're conscious fans may have to wait for a response. So, we urge you to check this new help page first before contacting us, as the chances are you'll find the information you need at the time you want it.