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Club News


22 June 2018

Paul Hazlewood
Albion were recognised for providing an exceptional matchday experience again.

Brighton & Hove Albion achieved more recognition for providing an exceptional matchday fan experience, after claiming third place in Visit Football’s independent assessments for Premier League clubs.
There were five mystery shopping visits over the course of last season, which included the following: visits to two home games, a visiting supporter’s experience, and assessments for the club’s disability provision and hospitality.
The club finished just behind Liverpool and Manchester City in the overall Premier League rankings, and scored particularly highly in the access and visiting supporter categories.
Albion’s provisions for disabled supporters received notable praise, including the club’s hearing loop systems and the abundance of accessible signage on the approach to the stadium.
Albion chief executive Paul Barber said, “This is another wonderful achievement for our club, and is testament to the huge amount of work that goes on to ensure we provide the best-possible experience for all fans attending our stadium.
“This follows on from the excellent results of the Premier League Matchday Fan Experience Survey, where we finished top in our first-ever season in the division.
“On behalf of the chairman and the club’s board, I would like to reiterate my thanks to every single member of staff for their continued hard work and professionalism.
“We will need to maintain these excellent standards again next season, as we aim to provide Chris and his coaching staff the best-possible support, in what’s set to be another incredibly tough, but exciting Premier League campaign.”

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