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Club News

MATCHDAY CUSTOMER SERVICES ASSISTANT

15 December 2018

Paul Hazlewood
The Superstore shop front.
Brighton & Hove Albion Football Club are now offering an exciting opportunity for matchday staff to join our Supporter Services team.
 
We are looking for hardworking and passionate individuals who are dedicated to providing exceptional customer service to our supporters.
 
The Supporter Services department is a dynamic contact centre which is the main point of contact for our dedicated supporters.
 
This is a fantastic opportunity for those with customer service experience to apply their skills in a new environment or develop their skill-set to the next level in the Premier League.
 
We are looking for inspiring and creative individuals who can bring their personality into the role and engage with our fan base. You will need to demonstrate a real passion for delivering excellent customer service, be confident when taking care of the public and have the ability to enter data accurately in pressurised situations.
 
You will be flexible with hours and available to work all of the Albion home fixtures throughout the football season, which will include some weekends, evenings and public holidays. Additional hours may also be available to help us cover busy periods throughout the season.
 
Due to the way in which fixtures fall, this role will only suit those who are resident in Brighton and the surrounding area all year.
 
To read our role description and person specification for this exciting opportunity, please click here.
 
To apply, please email a covering letter and CV to lauren.troak@bhafc.co.uk. Please also include a completed equal opportunities form. To download the equal opportunities form, please click here.
 
Closing date for applications: Sunday 20th January 2019
 
BHAFC/AITC are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
 
BHAFC/AITC are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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