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Club News


12 October 2016

A reminder to Albion fans ahead of Saturday's game.

Brighton & Hove Albion are reminding fans to continue to follow and represent the club with pride and passion when supporting the team at home and away, ahead of Saturday's match against Preston North End at the Amex.
The reminder comes following an increase in the number of incidents of unacceptable behaviour towards the club's own staff at recent home matches - with one such incident reported to the club by an astonished Albion supporter who witnessed a totally unacceptable incident.

Chief executive Paul Barber commented, "Unfortunately we have seen a small increase in unacceptable behaviour towards our staff, either in person, or via telephone. Given the huge numbers of fans we talk to or hear from in any given week, it remains a very small number of incidents, but this number has risen over recent weeks and is sufficient to be a concern.

"We have always encouraged and welcomed feedback in all forms, but we do not welcome the abuse of any of our staff. It is not acceptable to use aggressive behaviour or foul language towards our staff - and we will not tolerate it. Those who behave in this way are not welcome at the Amex."


In the summer of 2015, the club updated its ticketing terms and conditions, as follows, to cover the conduct of supporters at matches and events, when travelling to and from games, when communicating with the club directly, and on social media.

‘Seagulls Priority members and match-ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the club and not to diminish or besmirch the good name of the club in any way or through any means.
'This includes, but is not restricted to, conduct at any Brighton & Hove Albion fixture, including the first-team, under-23s, women's and academy teams; all club events; while travelling to and from any match or event; and conduct on social media.
'The club also does not tolerate foul and/or abusive behaviour towards staff, either in person or via any form of communication with club staff, including telephone, email and social media. Anybody in breach of these rules can expect a lengthy ban, potentially life long, depending on the severity of the breach.'

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