We are extremely busy ahead of the first home Premier League match against Manchester United and Tuesday’s Carabao Cup match with Crawley Town, and we therefore would ask you to help us to help you and your fellow Albion fans.
We would ask that any queries you have, you use ONLY one communication channel and to not contact via email and follow up in a call, as this tends to double the workload and slow down the process.
If email is your preferred channel, then we will answer your query as soon as we can.
How to contact us
FAQ – Please use our Ask Albion facility to self-serve before making contact. Can’t see your season ticket in your digital wallet? Please follow this online guide! If your query is not regarding Manchester United or the Carabao Cup fixture, please delay your contact with us so we can assist with urgent queries.
Follow us on X - @OfficialBHAHelp – for the latest updates.
Useful guides
Creating A New Ticketing Account: https://youtu.be/GpcqBHDOllU