FAQs

FAQs

QUEUING TIMES


After the match there will inevitably be a queue for your return journey whether you are using the train or the bus. It is taking us roughly 50 minutes to clear the queues. To make your journey home more comfortable travel information will be provided in the stadium concourse areas, enabling you to wait inside and enjoy the excellent hospitality facilities we have on offer. Bars will be open for a period of time after each game. So if you don’t have to rush off stay and take your time.


IF I HAVE TO PAY FOR THIS SERVICE, WHY AM I PAYING THE TRANSPORT LEVY AS WELL?


If you do not wish to pay the extra money for the enhanced service, we still offer supporters free travel from these areas on the standard bus services. Whilst it may seem that having to change buses in Brighton will make your journey to the Amex less direct, the journey times are in fact pretty much the same as that of the old Special Buses, and far more frequent.


I DON’T USE ANY OF THESE TRAVEL OPTIONS, SO WHY DO I STILL HAVE TO PAY?


Providing a sustainable transport plan was a huge part of obtaining the licence to build the Amex Stadium and play our football here. The transport levy plays a vital part in allowing us to maintain all of the access areas and travel methods that service the stadium. From the walkways that surround the building, to the bike storage, to extending the platform at Falmer station. So however you get to the stadium on a matchday, at some point you will use a service that your contribution to the levy has been put towards, to ensure you get to your seat as quickly and safely as possible.


WHAT HAPPENS WHEN A PARK & RIDE SITE BECOMES FULL? HOW WILL THIS BE PUBLICISED ON THE DAY?


All the park & ride sites are linked by radio; if one becomes full people will be directed to one that isn’t full.


NONE OF THE TRANSPORT OPTIONS ARE SUITABLE FOR ME, CAN I BE DROPPED OFF INSTEAD?


As a last resort, we do have very limited availability for vehicles wishing to drop supporters off. The only appropriate place to do this is at car park 5 by the sports hall at the University of Sussex. No pick-ups or drop-offs are permitted along Village Way. Please ensure you arrive in plenty of time to avoid traffic build-up.


I REQUIRE A DISABLED BAY, HOW DO I BOOK ONE?


For all disabled parking queries and sales please contact the Albion Booking Line. For match by match disabled parking, your blue badge must be clear to stewards on entry to the car park and visible in your window throughout the duration of your stay. For seasonal disabled parking, a copy of your blue badge will be required in order for you to purchase.