The Stadium
American Express Community Stadium
Village Way
Brighton
BN1 9BL
Tel: 01273 668855
Fax: 01273 878238
- Fans Guide to the Stadium - including all Travel information and matchday arrangements
- Accessibility Guide to the Stadium
Supporter Services
For all sales and enquiries regarding ticketing, season tickets, memberships, stadium tours, parking and travel, mascot packages and the club's memorial garden.
Buy Tickets, Memberships & Season Tickets Online
Chat: Contact us on our new Webchat facility (recommended).
Tel: 01273 668855 (option 1).
Email: supporter.services@brightonandhovealbion.com (please note that we are currently experiencing a high volume of emails, and response times are significantly delayed. We strongly suggest contacting us by webchat or phone)
Click here for opening times
Supporter Liaison Officer
Sarah Gould
Email: supporter.services@brightonandhovealbion.com
Tel: 01273 668855 (option 1)
Disability Liaison Officer
Millie Crowhurst
Email: supporter.services@brightonandhovealbion.com
Tel: 01273 668855 (option 1)
The Superstore at the Amex
Tel: 01273 668855 (option 3)
Fax: 01273 878238
Email: shopenquiries@brightonandhovealbion.com
Hospitality, Commercial and 1901 Club
Tel: 01273 668855 (option 2) or 01273 878 278
Email: commercial@brightonandhovealbion.com; hospitality@brightonandhovealbion.com; 1901@brightonandhovealbion.com
Other Departments
Frequently Asked Questions
How do I register and open an account with the club?
In order to open an account with the club, please follow the attached link and click register in the top right corner of the page:
https://tickets.brightonandhovealbion.com/
How do I attend a home game?
In order to purchase match tickets to attend fixtures at the American Express Community Stadium, the club would strongly recommend purchasing a MyAlbion+ membership. Details can be found here:
** please note memberships take 14 days to activate from the point of purchase and for many games 1 ticket can be purchased per member.
For a full list of when games go on sale dates please click here.
How do I purchase a MyAlbion+ membership?
Full details on how to purchase can be found here.
I have bought a MyAlbion+ membership but have not had my welcome pack. Can you help?
Membership packs are despatched in batches each month through. To track the whereabouts of your pack (after a month has passed) please click on this link.
How do I list my season ticket on the season ticket exchange?
Season ticket holders who cannot attend a home league match can list their seat on the season ticket exchange. In the event the ticket sells a pro rata refund (minus a £1 fee) will be credited to the nominated bank account. Please note that the ticket exchange will only open once a home game has sold out.
I purchased tickets but I haven’t received them, what should I do?
If you haven’t received your ticket, please call Supporter Services on 01273 668855 the day before the game in order for a duplicate ticket to be processed. Please note when collecting the duplicate ticket you will be required to show photo ID.
How do I purchase hospitality?
In order to purchase hospitality for home matches, please visit the following link.
What are Loyalty Points?
For full information on Loyalty points and how you accrue points, please visit the following link.
When do games go on sale?
Home and away games will go on sale on the dates shown here. Please note that there may be changes to this schedule and in the event of this a news story will appear on the club website.
When do the Premier League confirm the broadcast schedules for games?
The Premier League have confirmed broadcast schedule dates and these can be viewed here:
Please note that games may still move due to cup competitions and supporters are advised to check before booking travel.
What are the ticketing terms and conditions of sale?
Full terms and conditions can be found here:
I cannot see any tickets available for the game I wish to attend and it appears to be sold out? Can I buy from any other ticketing companies?
There are very strict rules around ticket purchase within the UK. Official tickets are ONLY sold via Brighton & Hove Albion FC, however there are many other websites offering tickets for sale and these are all being sold by illegal means.
Please note that any tickets sold by secondary ticket websites will be cancelled without refund. For full details on ticket touting and the law, please view this link.
Can the club do anything to recognise my family members birthday?
The club are keen to hear from supporters who may have a special occasion on the horizon and invite supporters to complete this form.
I would like my child to be a matchday mascot?
The club sells mascot packages for every home game at the Amex, for full information please click here.
Do Brighton & Hove Albion offer birthday parties for children?
Children’s parties are held at the stadium every weekend. For prices and full information on how to book, please view this link.
Do Brighton & Hove Albion offer Stadium Tours?
The club do offer tours of the American Express Community Stadium to the general public. A list of dates and full information can be found here.
For information on Group tours, please click here.
I want to report an anti-social incident that occurred at a recent match?
The club have an Anti-Social text abuse line that supporters can use to report any incidents to the club. The text number is 07880196442.
Can the club help with my university studies & dissertation?
Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.
Can the club provide me with autographs of the players?
Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.
Can I interview the players?
Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.
I would like the club to assist with my charity?
Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.